Privacy Policy

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1. Introduction

This Privacy Policy describes how Surgical Experts – International Kidney Transplant Program collects, uses, and protects your personal information when you visit our website or contact us regarding our medical services. By using this website, you agree to the terms of this Privacy Policy.

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2. Information We Collect

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We may collect the following types of information:

Personal Information

• Full name

• Email address

• Phone number / WhatsApp contact

• Country of residence

Medical Information (Voluntarily Provided)

• General health information

• Kidney disease status

• Information about potential donors

• Any details submitted through forms or communications

Technical Information

• IP address

• Browser type

• Device information

• Pages visited and time spent on the website

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3. How We Use Your Information

We use your information to:

• Respond to inquiries and case review requests

• Evaluate eligibility for kidney transplant services

• Communicate with you about your case

• Improve our website and services

• Comply with applicable legal and regulatory requirements

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4. Medical Disclaimer

Information submitted through this website does not establish a doctor-patient relationship. Medical decisions are only made after formal evaluation and consultation.

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5. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

• Medical professionals involved in your evaluation and care

• Administrative staff coordinating your case

• Service providers assisting with website or communication tools

• Authorities if required by law

All shared information is handled with strict confidentiality.

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6. Data Security

We implement reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet is completely secure.

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7. International Data Transfers

If you are accessing this website from outside Mexico, your information may be processed and stored in Mexico. By submitting your information, you consent to this transfer.

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8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent for data processing

To exercise these rights, contact us at:

Email: info.surgicalexperts@gmail.com

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9. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Improve website functionality

• Analyze traffic and usage

• Support marketing efforts

You can adjust your browser settings to refuse cookies.

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10. Third-Party Services

We may use third-party tools (such as analytics or communication platforms) that may collect limited data in accordance with their own privacy policies.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

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12. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Surgical Experts – International Kidney Transplant Program
Monterrey, Mexico
Email: info.surgicalexperts@gmail.com